Privacy Policy

SOL Infotech Ltd is a company incorporated in England and Wales (Company No. 05270626). Our registered office is:

Orwell House, Cowley Road, Cambridge, England, CB4 0PP.

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, together referred to as “Data Protection Laws”. For the purposes of these laws, SOL Infotech Ltd is the data controller.

By accessing our website (www.solinfotech.co.uk), you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit personal data.

Information We Collect

Information You Provide to Us

You may provide personal data by:

  • Completing contact or enquiry forms
  • Requesting marketing communications

This may include:

  • Name
  • Email address
  • Postal address/location
  • Telephone number

We retain this information only as long as necessary for the purpose it was collected.

Information We Collect Automatically

When you visit our website, we may collect:

  • Technical data: IP address, browser type/version, time zone, operating system
  • Usage data: pages visited, time spent, clickstream data, page response times, errors, and interactions

We retain this data for as long as necessary to provide services, ensure security, and improve our website.

Information from Other Sources

We may receive information about you if you use:

  • Other websites we operate
  • Services we provide

This may include your contact details and is retained only as necessary for its intended purpose.

Cookies

Our website uses cookies to distinguish you from other users and improve your browsing experience.

Cookies are small files stored on your device. We use:

  • Strictly necessary cookies – essential for website functionality
  • Analytical/performance cookies – help us understand site usage
  • Functionality cookies – remember your preferences
  • Targeting cookies – deliver relevant advertising

Third parties (e.g. analytics providers) may also use cookies, which we do not control.

You can manage or block cookies via your browser settings. However, disabling essential cookies may affect website functionality.

How We Use Your Information

We use your data to:

  • Provide and manage our services
  • Respond to enquiries
  • Send marketing communications (with your consent)
  • Improve website performance and user experience
  • Ensure security and prevent fraud
  • Analyse usage and effectiveness of our services

We process personal data based on:

  • Your consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

Where consent is required, you may withdraw it at any time.

Marketing Communications

If you have opted in, we may send you updates about our services.

You can:

  • Click “unsubscribe” in any email
  • Contact us via our website

We will process your request promptly.

Sharing Your Information

We may share your data with:

  • Group companies (as defined under the Companies Act 2006)
  • Business partners, suppliers, and subcontractors
  • Service providers (e.g. IT, analytics)
  • Marketing partners (with your consent)

We do not sell your personal data.

We may disclose data if required by law or to protect our legal rights.

Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure systems and encryption
  • Access controls
  • Monitoring and testing

However, transmission over the internet is not completely secure, and you share information at your own risk.

You are responsible for keeping any passwords confidential.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or services.

Please review their policies before submitting personal data.

Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact us via:
https://www.solinfotech.co.uk/#contact

We aim to respond within one month.

Complaints

If you are unhappy with how we handle your data, please contact us first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us via:
https://www.solinfotech.co.uk/#contact